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Privacy Policy
Last Updated: June 17th, 2024
1. Introduction
We, LangDash.ai ("Company"), process your personal data as part of your use of our products ("Products") or platform ("Platform" and, together with the Products, "Services"). We handle your personal data in a confidential and responsible way, complying with the General Data Protection Regulation ("GDPR").
This Privacy Policy provides you with information about the Company, the nature, scope, and purposes of the data collection and use, and insights into the processing of your personal data. For some of our Products, we will only process data pursuant to purposes and means you determine, with separate data processing agreements provided where necessary.
2. Data We Process
General
We process personal data that you provide to us, for example upon registration or when using the Services ("Data").
Website Use
When you visit our website, we process the following data to display the website correctly and ensure stability and security:
- IP address
- Date and time stamp, time difference to GMT
- Requested site, site from which the request was sent, transmitted data volume
- Access status/HTTP status code
- Browser, operating system, interface, language, and version of the browser software
Registration Data
Upon registration, we collect and process the following information:
- Date of registration
- Email address
- OAuth provider ID
We may also collect your name, business address, and other business information, for the express purpose of using our service, for example to populate invoices with your business information. You are in complete control of this additional data and may delete it at any time.
Product Use Data
Data processed when using the Services is processed by us as a controller. Please see the separate data processing agreement for details.
3. Why We Process Your Data
The processing of Data pursues the following purposes ("Purposes"):
- Provide and improve the Services
- Customer relations management, including newsletters
- Security and stability of the Services
Lawfulness of Processing
The lawfulness of processing (Art. 6 GDPR) stems from:
- Your consent, where we have asked your explicit consent (para.1 subpara. a GDPR)
- The necessity for the performance of contract fulfillment, as your data is needed for a satisfactory use of the Services (para.1 subpara. b GDPR)
- The necessity for the purposes of the legitimate interests pursued by the Company or by a third party (para.1 subpara. f GDPR)
Legitimate Interests
The legitimate interests pursuant to above are to monitor, analyze, and improve the Services, support you, protect the security, integrity, performance, and functionality of the Services, and provide you with advertisements.
4. How We Use And Transfer Your Personal Data
Use
We use Data that you, as a user of the product, have provided us with, only for the Purposes.
Transfer
We transmit Data to third parties only if this is (i) necessary for the Purposes, e.g. when we use service providers, (ii) due to a request from a national authority, (iii) due to a court ruling, or (iv) if you have consented beforehand.
Service Providers
For some parts of our Services, we use third-party providers to process data for us, such as:
- Stripe Payments
- Cloud providers such as Render, OVH, Amazon Web Services (AWS), and Google Cloud (GCP)
When using some of the service providers, Data is transferred to recipients in third countries, namely the USA. All service providers are part of the EU-US Privacy Shield or otherwise adhere to sufficient data protection standards.
5. Storage And Data Safety
Storage Period
We store your Data as long as you are a registered user of the Product. Beyond that, we only store Data if it is legally necessary (because of warranty, limitation, or retention periods) or otherwise required.
Deletion
Data will be deleted if you (a) revoke your consent to the storage, (b) the Data is not needed to fulfill the user contract concerning the Product anymore, or (c) the storage is or becomes legally impermissible. A deletion request does not affect Data if the storage is legally necessary, for example, for accounting purposes.
Safety Measures
To avoid unauthorized access to Data and generally secure the Data, we apply the following safety measures: encrypted transmission, encrypted storage, an authorization concept, a data backup concept, and physical safety measures for servers. These safety measures are constantly revised to comply with the latest technological developments.
6. Information About Rights
To exercise the rights defined in the GDPR, please send a request via e-mail to support@langdash.ai.
Revocation of Consent
You can revoke your consent for future data processing at any time. However, this does not affect the lawfulness of Data processing based on the consent before the revocation.
Right of Access
You have the right to obtain (i) confirmation as to whether or not your Data is being processed by us and, if so, (ii) more specific information on the Data. The more specific information concerns, among others, processing purposes, categories of Data, potential recipients, or the duration of storage.
Right to Rectification
You have the right to obtain from us the rectification of inaccurate Data concerning you. In case the Data processed by us is not correct, we will rectify this without undue delay and inform you of this rectification.
Right to Erasure
Should you decide that you do not want us to process your data any further, please send a request via e-mail to support@langdash.ai. We will erase your Data immediately and inform you of this process. Should mandatory provisions of law prevent such erasure, we will inform you without undue delay thereof.
Right to Restriction of Processing
You have the right to obtain from us a restriction of processing of your Data in the following cases:
- You make an inquiry pursuant to para. 7.4 GDPR, if you so request;
- You are of the opinion that the processing of your Data is unlawful, but are opposed to an erasure of Data;
- You still require the Data for the establishment, exercise, or defense of legal claims; or
- You have objected to the processing pursuant to para. 7.8 GDPR.
Right to Data Portability
You have the right to (i) receive your Data in a structured, commonly used, and machine-readable format and (ii) transmit those Data to another controller without hindrance from us.
Right to Object
You have the right to object at any time to the processing of Data.
Right to Lodge a Complaint
You have the right to lodge a complaint with a supervisory authority if you think that the processing of Data infringes applicable law, especially the GDPR.
7. Cookies
What are Cookies?
The Website uses "cookies" - small text files that are placed on the user's computer, smartphone, and/or stored by the browser. If the respective server of our Website is again accessed by the user of the Website/Product, the user's browser sends the afore received cookie back to the server. The server can evaluate the information received in this manner in various ways. Cookies can, for example, be used in order to manage advertisements on the Website or to facilitate navigation on a webpage.
Disabling of Cookies
The user can disable the installation of cookies by entering the corresponding settings in his/her browser software (e.g., in Internet Explorer, Mozilla Firefox, Opera, or Safari). However, in this case, the user may jeopardize his/her use of the complete range of functions on the Website.
8. Analytics Services
This Website uses various Analytics services, both to measure and evaluate our marketing and advertising efforts, and to aid in performance monitoring, troubleshooting, and improvement of the Website.
We make every effort not to track individual users or to identify them specifically, but you understand that we may use these services to track your behavior on the Website.
9. Changes To This Privacy Policy
If the Company decides to change this Privacy Policy, it will post those changes directly in the Services. Should the changes be material to you, especially concerning your right to data protection, you need to confirm them.