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LangDash.ai Service Agreement
Last Updated: June 17, 2024
1. Introduction
This Service Agreement ("Agreement") is entered into by and between LangDash.ai ("Service Provider") and the individual or entity using the Service ("Customer"). This Agreement governs the Customer's use of the services provided by the Service Provider on its website, langdash.ai ("Service"). By accessing or using the Service, the Customer agrees to be bound by this Agreement.
2. Services Provided
LangDash.ai provides a software-as-a-service (SaaS) platform designed to assist translators with job tracking, invoicing, and incorporating AI features to improve their workflow ("Services"). The specific Services provided, including any updates or enhancements, are described on the Service Provider's website and related documentation.
3. Account Registration
To use the Services, the Customer must register for an account. The Customer agrees to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. The Customer is responsible for safeguarding their account password and agrees to notify the Service Provider immediately of any unauthorized use of their account.
4. Payment and Fees
The Customer agrees to pay all applicable fees for the Services as described on the Service Provider's website. Fees are non-refundable except as required by law or as otherwise specifically provided in this Agreement. The Service Provider reserves the right to change the fees at any time, with reasonable notice to the Customer.
5. Term and Termination
This Agreement begins when the Customer first uses the Service and continues until terminated by either party. The Customer may terminate this Agreement at any time by canceling their account. The Service Provider may terminate this Agreement or suspend the Customer's access to the Service at any time, with or without cause, and with or without notice.
6. Use of Services
The Customer agrees to use the Services only for lawful purposes and in accordance with this Agreement. The Customer agrees not to:
- Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services.
- Use the Services for any fraudulent or illegal activities.
- Introduce any viruses, malware, or other harmful material to the Services.
7. Prohibited Activities
The Customer agrees not to:
- Attempt to gain unauthorized access to any part of the Service, other accounts, computer systems, or networks connected to the Service.
- Engage in any activity that could harm, disable, overburden, or impair the Service or interfere with any other party's use and enjoyment of the Service.
- Attempt to hack or breach the security of the Service or the servers on which it is hosted.
- Access or attempt to access data or information not intended for the Customer.
- Use any automated means, such as robots, spiders, or scrapers, to access the Service for any purpose without the Service Provider's express written permission.
8. Intellectual Property
All intellectual property rights in the Services, including but not limited to software, content, and trademarks, are owned by the Service Provider or its licensors. The Customer is granted a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with this Agreement. The Customer agrees not to reproduce, distribute, modify, or create derivative works of the Services without the express written consent of the Service Provider.
9. Confidentiality
The Customer agrees to keep confidential all information obtained from the Service Provider that is identified as confidential or that ought reasonably to be considered confidential. The Customer agrees not to disclose such information to any third party without the Service Provider's prior written consent.
10. Data Protection
The Service Provider is committed to protecting the Customer's personal data. The collection, use, and processing of personal data are governed by the Service Provider's Privacy Policy, which is available on the Service Provider's website.
11. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. The Service Provider does not warrant that the Services will be uninterrupted or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) the Customer's use of or inability to use the Services; (b) any unauthorized access to or use of the Service Provider's servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Services.
13. Indemnification
The Customer agrees to indemnify and hold harmless the Service Provider and its affiliates, officers, agents, and employees from any claim, demand, damages, or losses, including reasonable attorneys' fees, arising out of or related to the Customer's use of the Services or violation of this Agreement.
14. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Service Provider is located, without regard to its conflict of law principles.
15. Changes to the Agreement
The Service Provider reserves the right to modify this Agreement at any time. The Service Provider will provide notice of changes through the Service or by other means. Continued use of the Services after any such changes constitutes acceptance of the new terms.
16. Compliance with Local Laws
The Customer is responsible for complying with all applicable local, state, national, and international laws and regulations in their use of the Services.
17. Dispute Resolution
Any disputes arising out of or related to this Agreement or the Services shall be resolved through binding arbitration in accordance with the rules of the jurisdiction in which the Service Provider is located. Each party shall bear its own costs and attorneys' fees.
18. Contact Information
For any questions or concerns regarding this Agreement, the Customer may contact the Service Provider at support@langdash.ai.
By using the Services, the Customer acknowledges that they have read, understood, and agree to be bound by this Agreement.